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Is your workforce audit ready right now?

Most providers find out about credential gaps when an audit happens. This checklist helps you get ahead of it; covering workforce compliance obligations across aged care, disability, and early childhood sectors.

WHAT'S INSIDE

Your workforce checklist

Why good organisation still fall short

Increasing obligations, a visibility gap across leves, and the operational load on HR teams.

Workforce management gaps

Employees, contractors, agency workers and a dynamic workforce: where your gaps hide

Common mistakes auditors actually find, and what to do about it

Pulled from sector and state regulators, corrective actions, incident reporting, worker screening. The real patterns showing up in the sector.

Role-based checklist: board, CEO, HR & operations

What the board should be asking leadership, what leadership should be asking their teams, and what HR & operations need to have in place.

Integrations

We Integrate with Your Systems.

Oho connects to 23+ government registers to verify right-to-work credentials continuously across the employee lifecycle. Know your organisation is suitable and compliance with near real-time alerts, audit trails, and reduced manual admin.

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WHY CONTINUOUS VERIFICATION MATTERS

Recruitment Screening Isn't Enough. Here's What Happens After Day 1.

Credentials Lapse.

Working with Children Checks expire. Teacher registrations lapse. First aid certifications run out. Unless you're tracking 23+ different expiry dates for every employee, credentials expire unnoticed—leaving you non-compliant and exposed.

Status Changes.

NDIS worker screening can be suspended. WWCC can be revoked. Aged care clearances can be cancelled. Government registers update daily—but your records don't. Oho monitors continuously and alerts you the moment something changes.

Auditors Ask for Proof. Can You Provide It?

"Show me your workforce is compliant." Can you prove every credential for every employee is current? With Oho, your audit trail is permanent, timestamped, and always ready. No scrambling. No gaps. No stress.

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References
NDIS Commission Audit Information: https://www.ndiscommission.gov.au/provider-registration/apply-registration/types-audits  NDIS Commission Annual Reports: www.ndiscommission.gov.au/about-us/corporate-reports  
NDIS Commission Quarterly Performance Reports: https://www.ndis.gov.au/publications/quarterly-reports  
NDIS Practice Standards and Quality Indicators: https://www.ndiscommission.gov.au/rules-and-standards/ndis-practice-standards  
NDIS Audit Types Information:  www.ndiscommission.gov.au/provider-registration/apply-registration/types-audits  
NDIS Provider Registration and Practice Standards Rules: https://www.legislation.gov.au/F2018L00633/latest/text, https://www.legislation.gov.au/F2018L00629/latest/text, https://www.legislation.gov.au/F2018L00631/latest/text, https://www.legislation.gov.au/F2018L00887/latest/text, https://www.legislation.gov.au/F2026L00044/asmade/text  
ACQSC Sector Performance Reports: https://www.agedcarequality.gov.au/news-publications/reports/sector-performance  
SIRS Insights Reports: www.agedcarequality.gov.au/sirs/reports  
ACQSC Audit overview: www.agedcarequality.gov.au/providers/provider-registration/audits/audit-overview  
ACQSC Audit process: www.agedcarequality.gov.au/providers/provider-registration/audits/audit-process  
Aged Care Act 2024: https://www.health.gov.au/our-work/aged-care-act, www.agedcarequality.gov.au/providers/workforce-obligations/about-workforce-obligations
ACQSC Provider Governance Obligations: www.agedcarequality.gov.au/providers/provider-governance/provider-governance-obligations  
ACECQA National Quality Framework: www.acecqa.gov.au/nqf/about  
ACECQA National Quality Standards: www.acecqa.gov.au/nqf/national-quality-standard  
ACECQA Assessment and Rating Process: www.acecqa.gov.au/national-quality-framework/assessment-and-rating-resources  NSW Early Learning Commission: education.nsw.gov.au/early-childhood-education/regulation-and-compliance  
NSW Office of the Children’s Guardian (OCG): www.ocg.nsw.gov.au  
ACECQA National NQF Compliance data: www.acecqa.gov.au/resources/research  
ACECQA NQF Annual Performance Report: https://www.acecqa.gov.au/sites/default/files/2025-12/2025-NQF-Annual-Performance-Report.pdf  
ACECQA Review of Child Safety Arrangements under the NQF: https://www.acecqa.gov.au/sites/default/files/2023-12/Review%20of%20Child%20Safety%20Arrangements%20under%20the%20National%20Quality%20Framework-full_report.pdf  Victorian Early Childhood Regulatory Authority: https://www.vic.gov.au/victorian-early-childhood-regulatory-authority
ABC Four Corners, Hunting Ground, Adele Ferguson: https://www.abc.net.au/news/2025-10-27/childcare-centres-paedophiles-abuse-four-corners/105926324
Queensland Department of Education: earlychildhood.qld.gov.au/about-us/what-we-do  
Victorian Reportable Conduct Scheme: www.ccyp.vic.gov.au/reportable-conduct-scheme  
ACECQA Education and Care Services National Regulations: www.acecqa.gov.au/nqf/national-law-regulations  
NSW OCG Annual Report:  Oho sector workforce intelligence white paper: https://www.weareoho.com/whitepapers/safeguarding-australia  
Additional sources:  
www.nsw.gov.au/ministerial-releases/operation-sentinel-sees-record-fines-issued-by-office-of-childrens-guardian  ndiscommission.gov.au/rules-and-standards/ndis-practice-standards/core-module-provider-governance-and-operational  ndiscommission.gov.au/rules-and-standards/quality-practice/practice-reviews  ndiscommission.gov.au/rules-and-standards/quality-practice  agedcarequality.gov.au/providers/assessment-processes/continuous-improvement  agedcarequality.gov.au/strengthened-quality-standards/organisation/accountability-quality-system-and-policies-and-procedures  
acecqa.gov.au/national-quality-framework/guide-nqf/section-3-national-quality-standard-and-assessment-and-rating/assessment-and-rating-process/2-self-assessment-and-quality-improvement-planning  
ndiscommission.gov.au/rules-and-standards/ndis-code-conduct  agedcarequality.gov.au/providers/workforce-obligations/about-workforce-obligations